How can we help you?

Get answers to common questions, track your order, or reach our team directly.

Track Your Order

Waiting On Your Melvina® Order?

Enter your order number or tracking code to see your delivery status. You'll find these in your order confirmation email.

Track Your Order

Or open the full tracking page →

Support 24/7

Reach Our Team

Have a question that isn't answered below? We typically respond within 4 hours.

Send Us a Message

We'll get back to you via email, usually within 24 hours.

Email us anytime

We answer every message, 7 days a week.

Email Help → help@getmelvina.com

FAQs

Subscription & Account

We make it easy! You can cancel anytime through your Melvina® account portal, or just drop us a line at help@getmelvina.com and we'll take care of it for you.

Please include your order number or the email address used at checkout so we can locate your account quickly.

Your Melvina® subscription refills automatically every 30 days at the price you locked in at checkout — no surprises. You can skip, pause, or cancel anytime from your portal.

This can happen if an active subscription or saved payment method is still on file. No worries — you can manage or cancel through your Melvina® portal, or reach out to help@getmelvina.com and we'll sort it out right away.

You can update your delivery frequency, products, or shipping address anytime in your Melvina® portal. Or if you prefer, just email help@getmelvina.com and we'll happily make the changes for you.

Still working through your current supply? No problem! Skip your next shipment in your Melvina® portal, or let us know at help@getmelvina.com and we'll push your renewal date.

FAQs

Order & Shipping

Orders are typically processed within 1–3 business days after payment confirmation.

Shipping times usually range between 7-14 business days after orders are placed; however you may end up receiving your order before that time.

For any questions regarding shipping times or tracking, please reach out to us at help@getmelvina.com.

Once your order has been shipped, you'll receive a confirmation email with your tracking number and a tracking link. You can also use the order tracker on this page.

Once your order has shipped, it can no longer be canceled or modified. If your order hasn't shipped yet, contact us as soon as possible at help@getmelvina.com and we'll do our best to help.

FREE items ship on your first order only. Your refill shipments include your Melvina® supply at the price you locked in at checkout.

If your order hasn't shipped yet, email help@getmelvina.com with your updated address and we'll fix it.

For subscriptions, you can update your address anytime in your Melvina® portal, or just let us know. Happy to help either way.

FAQs

Product & Safety

Most women take Melvina in the evening, 30–60 minutes before bed, since magnesium supports relaxation and restful sleep. Taking it with a light snack or meal can improve comfort. Consistency matters most — pick a time you'll remember every day.

Follow the serving size on your label — take your daily serving with water, ideally with food. Do not exceed the recommended dose.

Magnesium can interact with certain medications, including some antibiotics, thyroid medications, and blood pressure medications. We recommend consulting your doctor before combining Melvina with any prescription medication, and spacing magnesium at least 2 hours apart from medications your doctor flags.

Those who are pregnant, nursing, under 18, have kidney conditions, or have existing medical conditions should consult a healthcare professional before use.

We recommend taking Melvina with food for optimal comfort and absorption, especially if you have a sensitive stomach.

Cool, dry place away from direct sunlight. No refrigeration needed. Keep the bottle sealed when not in use.

Melvina is formulated for adult women. Consult a pediatrician before giving any supplement to a child under 18.

Many women notice better sleep and relaxation within the first 1–2 weeks. Benefits like mood balance, energy, and cycle comfort typically build over 30–60 days of consistent use. For best results, use daily for at least 90 days.

FAQs

Quality & Ingredients

Melvina is a 20-in-1 magnesium complex formulated for women — multiple highly absorbable forms of magnesium combined with synergistic cofactors that support absorption and utilization. See the Supplement Facts panel on your label for the complete breakdown of all 20 ingredients and amounts.

Different forms of magnesium are absorbed differently and support different functions — for example, glycinate is known for relaxation and sleep, while citrate supports digestion. Combining forms delivers broader coverage than any single form on its own.

Yes — free from gluten, dairy, soy, sugar, GMOs, and artificial additives.

Yes. Manufactured in the USA with globally sourced ingredients. Each batch undergoes quality control checks for purity and consistency.

Dietary supplements are not required to be FDA approved. Our products are produced in GMP-certified facilities following strict manufacturing standards. These statements have not been evaluated by the FDA.

Each batch undergoes quality control checks for purity and consistency. For specific concerns, reach out to support@getmelvina.com.

FAQs

Returns & Pricing

90-Day Money-Back Guarantee. Contact help@getmelvina.com within 90 days of purchase for a full refund.

Money-Back Guarantee can only be triggered after 14 days of regular use, and is limited to one redemption per household.

Refunds are processed within 5–10 business days.

Email help@getmelvina.com with your order number. Most refund requests are resolved within 24 hours, and appear on your statement within 5–10 business days.

Social media ads may show promotional pricing that has since expired. The pricing on our website is always the most current. If you saw a specific offer, reach out and we'll help.

Visa, Mastercard, Amex, Discover, PayPal, Shop Pay, and Apple Pay. All transactions are secure and encrypted.

Stay in the Loop

Wellness tips, exclusive offers, and product updates — straight to your inbox.